Online Neuromarketing (very cool)
Tuesday, July 19th, 2011Meet Pablo Sánchez Benavides, Interactive Director at DDB in Barcelona. He discusses the Golf GTI Experiment, which used neuromarketing to analyze consumer response to the latest car model.
What was the brief for the Golf GTI campaign?
The Golf GTI Experiment is a campaign developed at my current agency (DDB Spain) for Volkswagen. Basically, it is an experiment about how the human brain reacts to a Golf GTI. For 10 days, a total of 100 individuals, selected with a statistical approach, were part of this experiment (held in Madrid and Barcelona). Each subject completed various bio-sensory tests with a GFK patented technique (Emo Sensor ®) and Eyetracking to measure their response when exposed to a Golf GTI. The experiment has been rigorously conducted and certified by GFK, an independent company that specializes in neuromarketing.
How was this particular online ad format chosen?
The main goal was to maximize the area where the users are looking/interacting over the page, so I think the best choice was to use a SingleExpandable of 1000×1000. The main engine of the piece is only 67Kb. Once loaded, the piece reads and processes the data on the fly to determine the user interaction. At the beginning, I thought to use the new capabilities of Adobe Cyrrus to cross data between flash players, but Cyrrus is still in its beta version and there was concern that it wouldn’t support all the requests. So we asked Mediamind to inform us about the number of ads served. It is also important to keep in mind the MediaMind MouseTracker component, which can communicate the position of the mouse to the piece in real time.
How did you come up with the creative idea?
Given that the Golf GTI Experiment is an innovative project, we thought we had to create something spectacular yet consistent with the expectations of the project. After a few weeks of working on the microsite, we came up with this idea pretty quickly. It is just an analysis of the user’s attention over a webpage. Volkswagen thought it was a good idea, so we put ourselves to work! The piece works as a huge Bitmap that is updated every frame, redrawing the data in terms of interaction over time and position.
What feedback/results have you received?
It is too early to evaluate results since the campaign is still active, but everyone has been really impressed with the look of having hot areas over the screen indicating the most interesting areas for the users.
What is your idea about the perfect working day?
My perfect working day starts with: “Today you can do whatever you want…” Then my mind opens up and I start to investigate the latest technologies and how to apply them in a creative way to create a “never seen before user experience.” Then I like to share with the creative teams what it’s possible to do with a few lines of code.
When does your muse visit you?
Fortunately, my muse is working in the same agency, so she visits me often.
Also I work with really good
creative teams which helps keep the muse always close by.
What is your favourite brand experience?
I remember fondly the Audi website – Vorsprung duch Technik (2008) because it was sophisticated, simple and neat. I also remember especially, Vodafone Future Vision (2004) , perhaps marked the turning point in the narrative through web video experiences.












